Support Knowledge Base

All Solutions

1228: Vendorstring is not correct

After upgrading to COMSOL 5.2a, I receive the error "Vendorstring is not correct" when running COMSOL applications of version 5.2 or earlier. COMSOL 5.2a works fine. What is the problem? This error occurs if the...
Version: All versions - Platform: All Platforms

1227: Set up access to a COMSOL Server installation

## Basic structure of COMSOL Server A COMSOL Server setup consists of a Client through which the user can access and run the applications, a primary server in which the client access is handled, and application...
Version: 5.1,5.2,5.2a - Platform:

1225: License Manager patch for COMSOL 5.2 Update 1

Based on requests from our users, we have decided to release a patch for the license manager for COMSOL 5.2 Update 1. This update includes license daemon binaries created with FlexNet version 11.13.1.3. For the...
Version: 5.2 - Platform:

1224: Cannot start COMSOL on Mac OS X when two displays are connected

I try to run COMSOL on Mac OS X with multiple displays connected, but it crashes. The error comes from the license manager who has issues handling multiple displays connected via thunderbolt connections. A work around...
Version: - Platform: Macintosh

1223: How to reference COMSOL Multiphysics® software in papers and...

I am a licensed user of COMSOL Multiphysics® software and am publishing an article, paper, book, image, or conference proceeding based upon my own modeling work. How should this be referenced? As a licensed user who...
Version: All versions - Platform: All Platforms

1222: Persistent Unexpected Errors when Running COMSOL on OSX 10.11 El...

When I run COMSOL on OSX 10.11, El Capitan, I get repeated Unexpected Errors. Add the line -XX:-OmitStackTraceInFastThrow to the file */Applications/COMSOL52/Multiphysics/bin/maci64/com​sol.ini* If this...
Version: 5.1,5.2 - Platform: Macintosh

1221: Repairing the LiveLink Interface Using the COMSOL Installer

My LiveLink interface is not working properly. For example: * When I try to synchronize my CAD drawing, I get an error that the connection has failed. * The COMSOL Multiphysics tab or menu does not appear in the CAD...
Version: 5.2,5.2a - Platform: Windows

1220: Error when running a model with a Multi-Turn Coil

I am running COMSOL 5.2.0.166 using an Asian language. When I run a model with a **Multi-Turn Coil** feature, I get an error with garbled characters. For structural contact, if an error occurs, the error message...
Version: 5.2 - Platform: All Platforms

1219: How do I reset the administrator password of COMSOL Server?

How do I reset the administrator password of COMSOL Server? How to reset the administrator password of COMSOL Server depends on if it was installed with a shared working directory or not, and if not, whether it was...
Version: 5.2 - Platform: All Platforms

1218: Error: Failed to connect to PTC Creo Parametric

When I try to synchronize the geometry between COMSOL and PTC Creo Parametric, the error message Failed to connect to PTC Creo Parametric. Please make sure PTC Creo Parametric is running. is displayed, and the...
Version: 5.2,5.2a - Platform: Windows